Common problem
Common problem
Q: All the products can be customized?
A: Yes. But some particular products are required a MOQ for customized.
Q: Do you have MOQ requirement?
A: For our stocked products, we don’t have MOQ requirement. For our normal products, MOQ is 100PCS.
Q: All the products can be assembled?
A: Not for all. If you are doubt about it, simply speak to our service for more details.
Q: What’s the reason for an out-of stock situation?
A: Most of the time all the products are in stock. But due to the success of a particular item or supply delays, it is possible that an item can be temporarily out of stock.
Q:Do you have a delivery service?
A:Yes. You can consult to our customer service about the exact delivery fee and more details.
Q:How long will I receive my package?
A: Normally within a week in Mainland China. For overseas areas, it may take 30-40 days. It depends on the location.
Q: Do you have after sales service?
A: Yes. Any questions or problems about your products, please contact us on phone or email.
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